Privacy Policy

Last updated: April 29, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, and coaching session content. We also collect usage data such as pages visited and features used to improve the service.

2. How We Use Your Information

  • To provide and personalise your AI coaching experience
  • To process payments and manage your subscription
  • To send you product updates and coaching reminders (with your consent)
  • To improve the quality and safety of our service

3. Data Storage

Your data is stored securely on servers located in the United States. We use industry-standard encryption in transit (TLS) and at rest. We retain your data for as long as your account is active, or as required by law.

4. Sharing Your Information

We do not sell your personal data. We share data only with service providers necessary to operate Coach Aureon (authentication, payments, AI inference, hosting), each bound by confidentiality agreements.

5. AI & Coaching Data

Your coaching conversations are used solely to provide you with personalised responses. We do not use your private conversations to train AI models without your explicit consent.

6. Your Rights

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Export your data in a portable format

To exercise any right, email us at privacy@coachaureon.com.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

8. Children's Privacy

Coach Aureon is not directed at children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notice. Continued use after changes constitutes acceptance.

10. Contact

For privacy-related questions, contact us at privacy@coachaureon.com.